Eight Ways to Solve Any Problem
For any problem, no matter how big or complex
it may be, there is a solution. Use these eight steps to find it!
What are the similarities in problem solving,
decision making, and goal achievement?
Actually, they're alike in many ways. A decision
that must be made is little more than a problem awaiting a solution.
We might even call it a simple problem.
When we're faced with a decision, we rarely have
to choose between more than two or three alternatives, whereas, in
solving a problem, we sometimes face what seems to be an endless list
of possibilities.
And, what about
goal achievement?
Isn't a goal a point we wish to reach? The problem is to move from
where we are now, to where we want to be.
So, problem solving, decision making, and goal
achievement are all closely related functions of creative thinking.
It's important that we keep this in mind.
The first step in solving any problem is to define it.
You should always be sure you understand a problem
before you go to work on its solution.
Next, you should write down everything you know about the problem.
This information might come from your own
experience, from books that contain background and statistical data,
the Internet, or from friends and business associates who know
something about the area in which the problem lies.
Third, decide whom to see.
List the names of people and organizations that
are recognized authorities on the problem. This is your opportunity
to go "all out" for the facts.
After determining who can help you, contact them,
talk with them, and pick their brains for all the information they
possess that can help you solve the problem.
After doing this...
Be sure to make a note...
...of each thing that's germane to the problem.
Don't risk forgetting anything that could help you find the solution.
The fifth step in solving a problem creatively is
called...
"Individual Ideation."
This is personal "brainstorming," or
thinking with the brakes of judgment off! Don't try to decide whether
an idea is good or bad -just write it down the moment it comes to
you. You can pick and choose - what you're after is a lot of ideas.
Remember the four rules for brainstorming: (a) No
negative thinking; (b) The wilder the ideas, the better; (c) A large
number of ideas is essential; and (d) Combination and improvement of
ideas is what you're after.
One idea often leads to another, better idea.
Don't worry if some of your ideas seem far-fetched or impractical.
You're looking for all the ideas you can possibly find.
Don't reject any – write them all down!
Then Group Brainstorm.
This is your opportunity to put the minds of
others to work on the problem. Handle this session the same way you
did your "Individual Ideation." No negative thinking, no
criticism at this stage; the wilder the ideas the better; get as many
ideas as possible; and, try for idea combination and improvement.
Write down all the ideas the group comes up with.
When you have all your ideas written down...
Rate them for effectiveness and facility.
The effectiveness scale ranges from "very
effective" to "probably effective" to "doubtful."
And the facility scale ranges from "easy" to "not so
easy" to "difficult."
The rating of ideas will clearly indicate the
likely success of any possible solution. Of course, it's best to
consider first the idea or ideas that are rated both "very
effective" and "easy."
There are many other evaluation yardsticks you
might use. Two more are time and money. Try rating your ideas against
these measurements.
For example, in the case of a manufacturer who
wants to increase its sales, certainly to change the product would
take a great deal of time and money. And to advertise it on a popular
network television program would cost a great deal.
On the other hand, to introduce a new sales
incentive program might be neither too costly nor too time consuming.
Remember, when you evaluate your ideas, measure
them against these four yardsticks: effectiveness, facility, time,
and cost.
Every idea you have may not be worth creative
action, and that's why you must skillfully evaluate each of them. But
once you've carefully judged your ideas, take action.
Enter your ideas into an "Action Plan"
Decide who should do it, when it should be done,
when to start, and how to do it. These are all important
considerations because the execution of the solution is just as
important as the solution itself.
Be certain to give yourself a deadline for
putting your plan into action. We work hardest and most efficiently
when we know there is a definite time element involved.
So, make a note of the date when you must put your
solution to work.
You might write down a second date -the one by
which you intend to have the action completed and the problem solved.
In Closing...
Remember what was said earlier about problem
solving, decision making, and goal achievement? They have a great
deal in common. They can all be attacked in much the same way.
For any problem ... no matter how big or complex
it may be ... there is a solution. All you have to do is find it!
History is filled with people who believed a
problem did not have a solution and they did not find it, and people
who believed there was a solution and they did find it.
Same problem, different perspective, one
successful and one not.
Which type of person will you be?
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